When you register for our financial modeling services or contact us through our website, we collect personal information including your name, email address, phone number, company name, and job title. This information helps us provide personalized service and communicate effectively about your account and our services.

Our systems automatically collect technical data to improve service performance and security. This includes your IP address, browser type, device information, and how you interact with our platform. We use this data to optimize our financial modeling tools and ensure system reliability.

Your information serves several important purposes in delivering our financial modeling services. We use your data to create accurate financial models, provide technical support, process payments, and keep you informed about service updates that might affect your work.

Personal information enables us to customize financial models to your specific industry and requirements. We analyze usage patterns to suggest relevant features and improvements that enhance your modeling experience.

We use contact information to provide customer support, send service notifications, and share updates about new features or changes to our platform. You can control the frequency and type of communications through your account settings.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information sharing is limited to specific circumstances necessary for service delivery or legal compliance.

We work with trusted service providers who assist with payment processing, cloud hosting, customer support, and data analytics. These partners are contractually bound to protect your information and use it only for specified purposes.

We may disclose information when required by law, to protect our rights, or to ensure user safety. This includes responding to valid legal requests, investigating potential fraud, or addressing security threats.

Under South Korean privacy laws, including the Personal Information Protection Act (PIPA), you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear procedures for exercising them.

To exercise any of these rights, contact our privacy team at info@glowdevapi.com with your specific request. We'll respond within 30 days and may require verification of your identity to protect your information.

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.

While our primary operations are based in South Korea, some of our service providers may process data in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data according to South Korean privacy standards.

International transfers are governed by data processing agreements that include adequate data protection clauses. We only work with providers who maintain privacy standards comparable to those required under South Korean law.

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a notice on our website at least 30 days before the changes take effect.